We had a great experience working with Shelly! When looking for our first home, It was important for us to find someone who understood our needs and related to us when searching! We found Shelly online and met her shortly after in person. She was honest and helped us understand every step in the process. (We had no idea what we were doing) She is extremely dedicated and went the extra mile for us! We are now first time home buyers and would recommend her to future friends & family!!!
Shelly German was our Realtor for the sale of our home and the purchase of our new home. We felt compelled to write this letter to Bob and Tracy Lucido, because of the exceptional job Shelly did. As you know, buying and selling a home is a very demanding ordeal. Shelly’s attention to detail, tenacity, work ethic, industry knowledge, follow up and professionalism is second to none. Every time we called, Shelly picked up the phone and responded our needs immediately, no matter the time of day.
We were in a situation where we had purchased a new house to be built, and had to get our house sold. Shelly worked tirelessly on our behalf to get our house sold quickly, and at a price that was a stretch. She put together a video of the house that was so well done, it could have been a TV commercial, and the video was a major contributing factor of the sale.
When it came to buying the new house, Shelly attended contract negotiations, the walk through, and settlememt, giving us confidence to make the right decisions ( oftentimes leaning on her for explanation). Shelly was tough, but professional, when there were any issues and/or concerns to ensure she was working in our best interest. Also, when our movers fell through at the last minute, Shelly immediately secured one of the moving trucks, at no cost, to bail us out and found some help to assist us in the move.
We appreciate all Shelly and the Bob Lucido Team have done for our family. We would highly recommend Shelly and plan on using her exclusively in any future real estate dealings.
As a young buyer, my first experience with real estate was a very messy one. The first property I was under contract with was a short sale, and after six months of waiting on the seller’s bank, I ended up walking away. With the lease up on my apartment and no back-up plan, terminating the short sale contract was one of the scariest things I’ve ever done; but Shelly was right there by my side the whole way through. I am confident that nobody would have fought harder for me than she did. The day after we exited the contract, Shelly was already lining up new homes for me to see, taking it in stride when I changed my mind and decided I wanted to live in a row home in the city rather than a single family home in the county. Shelly redefines the term “full service agent.” She coordinated everything and was in constant contact with not only me, but everyone else involved. I decided to go with my mortgage lender and home inspector on Shelly’s recommendation, and could not have had a better experience. In the end, I found the perfect home for me, and I was shocked at how smooth the process was after that. I figured it was too easy, there had to be a catch, but Shelly patiently answered my endless stream of questions until I was reassured that the home buying process could actually be that simple when you have a great agent. I have been living in my new house for about 3 months now and I couldn’t be happier. Shelly made what could have been a disastrous situation into one of the best decisions I’ve ever made. This experience has been life changing for me, and it never would have happened without Shelly German.
We previously tried to sell our home ourselves with little success, but when Shelly took over everything was a positive step forward and she made it much easier to handle. We feel Shelly, her Partner, Victoria and her team took very good care of not only our interests, but of us personally. Please accept our heart-felt thanks for all your efforts. Forever grateful ♥️
Shelly, I want to thank you from the bottom of my heart ?? I feel like you were more of a close friend then my agent.
God bless and thank you for all your kindness. I have so much to be thankful for you and Amanda did a great job for me, being as first time buyer. Thank you for all my goodies! The pie was delicious and my goodie bag was perfect perfect. Mary and I will be putting that to good use this weekend. Looking forward for you to stop by. Thanks again with all my heart.
Shelly, On behalf of my parents, my brothers, and myself, we can not thank you and your team enough for all of your hard work, attention, and expertise in regard to the sale of my parents’ home. While we realize this wasn’t the biggest transaction for you, it was a huge transition for my parents and you treated them (and all of us) with such professionalism, kindness, and compassion. You made what could have been a harrowing experience a relatively worry-free one.
We appreciate your patience (we’re the first to admit the Valentine clan can sometimes be a bit of a challenge!), We know that if we had listed with another agent/company they would not have received the same level of care and their house might still be on the market. We will definitely be recommending you to anyone who is looking for a realtor in the area.
Thanks again from the bottom of our hearts.
Shelly did a fabulous job helping us sell our home. Her marketing expertise and constant involvement in the process made it relatively easy for us, as out of state sellers, to prepare, organize and get our house sold. She was always available to us to assist in any way possible; making suggestions, answering numerous questions and helping us navigate our way through the lengthy process of selling our place. We highly recommend Shelly and her professional team (especially Jessica).
We had a wonderful experience selling our home with Shelly German and the Bob Lucido Team. Shelly’s attention to detail, knowledge, and experience are just a few of the reasons the whole process was so easy for us, start to finish. We were moving out of state and on a very strict timeline, and Shelly kept us right on track. I would highly recommend Shelly and her Team!
Shelly German with Keller Williams is a God send. Last year a dear friend of mine was ready to transition into assisted living. Due to her disablities and lack of family support she leaned on friends for help. My friend and I had no clue how to begin the process of selling her home. I am so thankful that I contacted, Shelly to sell her house. She walked us through the entire process and was so patient and kind throughout. She made a very stressful situation manageable and organized. Her team was amazing and took care of all of the details. With Shelly’s tips, guidance and experience, my friend was able to sell her home for more than the asking price. I would recommend, Shelly to anyone looking for the best in realty! I will definitely be using Shelly German in the future.
Shelly German has been the most amazing realtor! She has made our process of deciding to sell and searching for our home as easy as possible, and navigated every bump with ease and care. I don’t know where’d we be without her! Such a pro, and so invested in her clients. Thank you Shelly!!