Shelly German was our Realtor for the sale of our home and the purchase of our new home. We felt compelled to write this letter to Bob and Tracy Lucido, because of the exceptional job Shelly did. As you know, buying and selling a home is a very demanding ordeal. Shelly’s attention to detail, tenacity, work ethic, industry knowledge, follow up and professionalism is second to none. Every time we called, Shelly picked up the phone and responded our needs immediately, no matter the time of day.
We were in a situation where we had purchased a new house to be built, and had to get our house sold. Shelly worked tirelessly on our behalf to get our house sold quickly, and at a price that was a stretch. She put together a video of the house that was so well done, it could have been a TV commercial, and the video was a major contributing factor of the sale.
When it came to buying the new house, Shelly attended contract negotiations, the walk through, and settlememt, giving us confidence to make the right decisions ( oftentimes leaning on her for explanation). Shelly was tough, but professional, when there were any issues and/or concerns to ensure she was working in our best interest. Also, when our movers fell through at the last minute, Shelly immediately secured one of the moving trucks, at no cost, to bail us out and found some help to assist us in the move.
We appreciate all Shelly and the Bob Lucido Team have done for our family. We would highly recommend Shelly and plan on using her exclusively in any future real estate dealings.