Since day 1 we understood we were in great hands to get our new house and sell the one we had. Shelly German & her team were just fantastic! Shelly is more than a realtor agent. She is determined, competitive and driven. I personally like to be control over situations that could affect me and my family. When I met Shelly and started to see how she was handling our case, it was clear to me that we were under the wings of a veteran real estate agent with a solid plan for us. She is well know and respected among her peers, which allows us to have clear and meaningful communication with the other party. Some people ask themselves “what would Jesus do in this situation?”… my wife and I asked ourselves few times “what would Shelly do?”. Real estate is definitely a journey to be accompanied by experts. Shelly is one of them. I can’t thank her enough for her guidance and support during our journey!
Shelly approached a potentially stressful sale of a parent’s home with compassion, patience, and expertise. She graciously adapted to our time table and was always available with knowledgeable answers. We highly and unconditionally recommend her for real estate transactions and greatly appreciated her professionalism and kindness.
My husband and I, met Shelly a few months ago on our journey to first time home buying. From the very beginning she stood by her word of helping us find the prefect home for our family. We toured so many different properties. One after the next they were brought from right under ours nose. This has been a very competitive time to buy a home. However, Shelly was always optimistic that we would find the right one for us. She didn’t let us give up. As many homes as I asked to see she was always available. She gave good advice on next steps and what to expect during these times. She is very knowledgeable and knows real estate very well. She became a part of the family. We could always count on her and her expertise in the Field! It took some time but we finally purchase of a first home this past week. We are very pleased and it has been a pleasure having Shelly German as our Agent during this process. If I had to do it all over again she would be the agent I call back! We look forward to living our lives in our first home. Thank you Shelly!
We went with Bob Lucido as our realtor, because we happened to meet a representative at a luncheon given by Springwell in Mt. Washington, where they introduced their planned expansion. It was not an agency we were familiar with or that was operating in the area, but we were impressed by the services they offered, so that when it came time to sell our house, we decided to check it out. Our meeting with Victoria Hathaway and your colleague Shelly at our house confirmed the positive impression and the agency certainly lived up to every part of what support they had advertised, as did our experience once we signed a contract with Bob Lucido.
I know that I’m not telling you anything you’re not aware of Victoria, but we feel that we lucked out big time, when Shelly was assigned to us. She is not only the most lovely, warm and competent person, she was there with us every step of what turned out a unexpectedly difficult journey – always only a phone call or email away, no matter what the time or day. She went above and beyond in advising us how to prepare the house for photo shoots, the visual guided tour and open houses, finding an outside appraiser, advising us on pricing, scheduling multiple open houses, and later bringing in a styling experts and connecting us to a contractor, who specializes in renovating old homes.Luckily his services were not needed, since a buyer appeared out of nowhere at the last minute, but we are sure that we would have been in good hands with him.
At all times, she prioritized our interest, but also went out of her way to meet potential buyer’s requests, going as far as sending her husband on a weekend to take the room measurements one of them wanted! If there is a member of your team, who deserves a year-end bonus, Shelly would certainly be a top contender.
We feel that we, should have given a bonus to you! As it is, we can only say” thank you” and wish you, your team and especially Shelly the very best moving forward into what may be a bit rockier times. Should one of our friends ever be looking for a realtor, your agency and Shelly in particular would certainly be the one we would confidently recommend.
What can I say about working with Shelly…she was amazing! From the very first time we spoke she was incredibly attentive, asked questions to understand our needs, and began working to help us find our perfect home. Being new to Maryland my wife and I were a bit overwhelmed with narrowing down the many different areas/cities we could possible live in. Shelly, being from and living her life in this area, quickly helped focus us in on a few areas. We loved all of them and ended up finding our perfect house in Westminster. Beyond her immense knowledge, professionalism, and friendliness, Shelly was perhaps most importantly available. Buying a house can be super stressful and when you’re in as competitive market as this one, waiting for an answer can be agonizing. Any time we had a question or concern she was available and able to assist with almost no delay. Even if she didn’t have an answer yet, she communicated with us what the status of the situation was. A lot of people like to talk about prioritizing their clients without actually putting that effort in – Shelly truly prioritizes her clients and shows it through her actions. She was phenomenal to work with throughout the entire process. We don’t plan on selling our home for many years, but when we do I hope Shelly is still available to work with…she will be my first call!
Shelly, working with you after a 3 1/2-year nightmare, we were finally able to wake up and dream again! Kenise and I want to thank you for helping us find the home that we hoped for, in the community that we desired, and at the price point that made financial sense to our family. We appreciate all the time that you invested in communicating with the seller’s agent advocating for us and keeping us updated on everything, and I mean everything! Your knowledge of the market helped us secure the right financing, which allowed us to put in the proper bid. Your attention to detail was extremely beneficial for us during the inspection process. Things that some agents may overlook, were immediately addressed allowing us to relax a little bit. Finally, your thoughtful gifts. Shelly, the gifts that you left helped us start a new chapter in our lives. We appreciate you and everything that you’ve done for our family! “You must learn that selling is not selling; it is providing and the key to providing is knowing in advance what to provide.” Todd Duncan
Looking for a real estate agent to help sell a home built in 1863 was a difficult task since it was so unique special. My mother could no longer thrive in the home on her own and we had to move quickly. After meeting Shelly, and her team, it became so much easier and the stress was significantly lessened. Not only did we receive amazing guidance on how to best prepare for putting the house on the market; the support, on a personal level, was also amazing! Shelly listened to our concerns, ideas and plans. She worked with us and customized her recommendations to allow us reach our goals and timeline. Shelly and her team (shout out to Victoria Hathaway) provided resources to not only help with de-contenting and selling the home, but also how to manage through such a significant change for my mother …. and me! The words of encouragement and support took this “business” relationship a step further. That was truly ABOVE and BEYOND! The level of communication and professionalism also made us know that we made the right choice. Shelly was able to guide us, every step of the way, answer all of our questions and provide clear next steps and expectations – all in “real time!” Shelly was always available when we reached out. No matter what type or age your home maybe, I highly recommend Shelly, she is the absolute best.
Grateful to her and her amazing team.
You will not be disappointed!
Shelly sold my home of 16 years within a few weeks of being on the market. She than embarked on the journey to help me find my forever home. After looking at just a few properties, Shelly found a home for my family that fit our wants and needs. Purchasing this new home came with a lot of challenges, it was previously a home used for assisting living, but I loved it and Shelly was there with me 110% of the time guiding me in what to look for, ask about and many other decisions that are necessary when purchasing a home like this. Anything that came up, Shelly was there to help, clarify and provide insight. Shelly began as my Realtor, but now I consider her my friend. She continues to check in on my family. This kind of connection is rare and not all Realtors do once the ink is dry. I appreciate Shelly for helping me to take the leap in making the decision to sell my home, because it resulted in us getting our perfect forever home. I would highly recommend Shelly as your Realtor, I am forever thankful for all she has done for my family.
Thank you, Shelly German!
Shelly is an excellent agent to work with! I contacted her based a recommendation and it was the best recommendation I’ve ever received. I was a first time buyer and she walked me through the process every step of the way. She had great suggestions for a lender and inspection companies. She was always on top of things and made the process incredibly easy. She always had great advice and was upfront and honest about everything.